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Sunday, 13 October 2013

Customer Gets Free PS4 and Apology From Shopto


Customer Gets Free Playstation 4 from UK Retailer Shopto After Confusion on Twitter

By Mont Brown
13th October 2013



Customer-Gets-Free-PS4-From-UK-Retailer-Shopto-After-Confusion-on-Twitter


Shopto a UK retail store, winner of the MCV Specialist award in 2012 has been working on their PR damage control recently. The situation began after a Shopto customer had asked the UK retailer on twitter if they intended to compete with Amazon's PS4 Mega Bundle deal.

Here is how it all began . . .

Customer-Gets-Free-PS4-From-UK-Retailer-Shopto-After-Confusion-on-TwitterCustomer-Gets-Free-PS4-From-UK-Retailer-Shopto-After-Confusion-on-Twitter


After this customer published his story on NeoGAF, the story went viral leading Shopto to quickly release a statement on twitter, before releasing a full apology to the customer for the confusion on twitter and offering a Free PS4 for the inconvenience. 

Read Shopto's reply below.

Customer-Gets-Free-PS4-From-UK-Retailer-Shopto-After-Confusion-on-Twitter


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